Our awards

We’re dedicated to delivering top-quality produce and a fantastic service. And we love hearing what people think of us – whether it’s our customers, Which? magazine, or Loved by Parents. Here are a few of the awards we’ve picked up over the last few years…

Our service

  • Online Supermarket of the Year, The Grocer Gold Awards 2016, 2015
  • Best Online Retailer, Loved by Parents Awards 2016, 2015, 2014, 2012
  • Love your Customer Award, EORF Awards 2015
  • Best Online Grocer, Which? Members Annual Satisfaction Survey 2015, 2014, 2013
  • Best Online Retailer for Vegetarians, The Veggie Awards 2015
  • Best Retailer 2015,  Healthy Food and Drink Awards 2015
  • Supermarket of the Year, Loved By Parents Awards 2014, 2013, 2012
  • Best Shopping Website, Website of the Year Awards 2014
  • Best Large Online Supermarket, Foods You Can, Free From People’s Choice Golden Apple Awards 2014
  • Supermarket of the Year 2014 – Shortlisted, Which? Awards
  • Best Mobile Shopping Experience, Grocer 33 2013
  • Best Food and Beverages Site, Website of the Year Awards 2013
  • World’s Best Online Retailer, The Grocer Magazine, The World’s 50 Best Grocers 2013
  • Website of the Month February 2013, Royal National Institute of Blind People
  • Supermarket of the Year, Loved By Parents Awards 2013, 2012
  • Headstream Social Brands 100, 2013
  • Best Family Brand, Loved By Parents Awards 2012
  • Best Pure-play Etailer (Large), PayPal Etail Awards 2012
  • Best Use of M-commerce, PayPal Etail Awards 2012
  • Road Safety in the Community Award, Brake Fleet Safety Awards 2012
  • World Etailer of the Year 2010, Oracle World Retail Awards
  • Online Retailer of the Year, The Grocer Gold Awards 2010, 2009, 2007, 2005
  • Green Retailer of the Year, The Grocer Gold Awards 2009
  • Large Retailer of the Year, Online Green Awards 2008
  • Favourite online supermarket 2011, 2010, 2009, Which? Members Annual Satisfaction Survey
  • Company Driver Safety Award, Fleet Road Safety Awards 2011, 2010
  • Fleet Van Operator of the Year, Fleet Transport Awards 2011
  • Consumer Initiative of the Year – Ocado on the Go app, The Grocer Gold Awards 2011
  • 5-star food hygiene rating, Welwyn Hatfield Council 2011
  • Customer Technology of the Year – Ocado on the Go app, BT Retail Week Technology Awards 2010
  • Runner- up, Employer of the Year, European Social Fund Awards 2010
  • Winner, Site Innovation 2009, IMRG E-Commerce Awards for Excellence
  • Best online supermarket for overall service, Which? Members Annual Satisfaction Survey 2004

Our products

Corporate Social Responsibility

  • CSR Campaign of the Year 2014, PRCA Awards
  • Corporate Social Responsibility 2013 – Gold, International CSR Awards
  • Gold Award for Environmental Responsibility 2013, World CSR Excellence Awards
  • UK Gold Retail Winner 2013, Green Apple Awards
  • Winner, Road Safety in the Community Award, Brake Road Safety Awards 2013
  • Winner, Ethical/Green Practice 2009, IMRG E-Commerce Awards for Excellence

Our People

  • The Excellence Award: Rose Price – Finalist, Meat Management Industry Awards 2015
  • Young Hertfordshire Award Winner: Ryan Scales, Inspiring Hertfordshire Awards 2015
  • Road Risk Manager of the Year Award: Neil Shaw – Winner, Brake Road Safety Awards 2014
  • Young Apprentice of the Year: Ryan Scales, 3aaa Awards 2014
  • Company Driver Safety Award: Neil Shaw – Winner, Brake Road Safety Awards 2014

4 thoughts on “Our awards

  1. Have used ocado 3 times now on the recommendation of my son, so far so good. I think it’s brilliant. Why would you want to go and fight for a parking space, trundle round a supermarket, load up your car, go home and then unload your car when it’s all delivered straight to your kitchen. So far my delivery charges have all been free, a saving on fuel alone
    Looking forward to my free bubbly in 2 shops time. Great service

  2. Have used Ocado a few times now, always great offers and fantastic service. Delivery staff are super.
    Can shop on my iPhone, at anytime.. New Years resolution is to give up going to the shops, and use Ocado!

  3. As pensioners we’ve received 1 Ocado food shop in the last 2 weeks & just placed a 2nd order.. Excellent value for money and great quality groceries. Driver was really helpful & courteous and did not just walk into my house as a previous Tesco Driver did. Have been a Tesco customer for the last 20 years or so – but will definitely not go back. Definitely recommended to other shoppers if they want quality food & service.

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