Fighting food poverty: our work with DENS

We’re passionate about working with local communities to alleviate food poverty, and ‘Donate with Ocado’ was launched last December. Since then, we’ve been supporting the charity DENS, and customers now have the option of adding a £2.50, £5 or £10 food bank donation to their regular shop, which we then match with groceries.

DENS run a food bank and a short-term emergency accommodation centre called The Elms. They’ve been receiving non-perishable food donations from us since Christmas; but without refrigerated transport, they were unable to receive chilled fresh food. We solved this problem by working with Paneltex to create two prototype cool boxes. Made from parts of our old vans, the cool boxes were donated to DENS in May.

Interested in lending a hand of your own? Simply click here and add your chosen donation to your next shop. We’ll be giving another update on our work with the charity soon!

5 thoughts on “Fighting food poverty: our work with DENS

  1. Are you donating food which is left over but still safe to eat as some other supermarkets have promised to do?

    • Hi Margaret, we have been doing this for a long while! We donate all food that we can’t sell, but which is edible, to two charities: YMCA and Southend Vineyard’s Storehouse (“Vineyard”). The latter is one of the UK’s largest food banks; it also runs personal development workshops and a community café which benefits thousands of homeless and vulnerable people, including those suffering from mental health issues or caught up in chaotic lifestyles. Food that is edible, but not fit for human consumption, is donated to wildlife parks. Hope this helps.

  2. Pingback: Donate with Ocado: our progress six months on | Ocado blog

  3. Hi there!

    I manage a food bank called Helping Hands and am really interested in the refrigerated boxes as we’re encountering the same difficulties and have had to turn down opportunities because we can’t store fresh food and can’t afford to buy a refrigerated van!

    Would love love to chat to someone about them!

    • Hey there Samantha! Thanks for getting in touch. It’s great to hear that you manage a food bank! With regards to your query, it would be best for you to get in touch via On this site under the ‘General Enquiries’ tab, there will be an option to ‘Download our Charitable Giving Policy and application form’. If you fill out the form and then email it back to the address, you’ll hopefully hear something back. All the best to you 🙂

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