Sunday best

For many people, Sunday is a day of rest. But not for us. After a lot of planning and effort behind the scenes, we’re delighted to announce that we’ve become the first online supermarket to offer a full Sunday service.

Subject to slot availability and delivery location, of course (sorry, had to get the fussy bit out of the way), we now deliver from 6am until 11.30pm on a Sunday, just like any other day.

We know from customer surveys and emails that extending our Sunday delivery times has been long been top of many customers’ wishlists, so it’s very exciting to be able to offer a full Sunday service at last!

Enjoy the extra freedom – we hope it helps to make your weekend feel that little bit longer!

Matt Knight,
Head of Marketing, Insight and Communication

This entry was posted in Talking Ocado and tagged , by Ocado. Bookmark the permalink.

About Ocado

Do your food shopping at ocado.com, the online supermarket. Our trusted drivers will carry groceries, wine, toys, flowers, homeware and more to your kitchen table in a one hour slot. Enjoy great offers and deals on value household brands, quality small producers, plus Ocado and Waitrose own label groceries.

6 thoughts on “Sunday best

  1. 6.00 am deliveries on a Sunday are inconsiderate when the van has to park outside your neighbours house and starts unloading boxes. The one day most people get to have a lie in !! Thanks Okado.

    • We’re sorry for any disturbance that may have happened Paul. We’ll always try to be as quiet as possible when delivering early or late as we’d hate to wake anyone up! We do offer those delivery slots as they are requested by our customers but we’ll certainly pass the feedback on for you. If this has happened more than once, please do let us know via email (Ocado@Ocado.com), over the phone (03456561234), via Social Media or via Live Chat on our website. We’ll then take a closer look into this for you.

  2. Absolutely sick of Ocado and Sainsbury’s early deliveries on Sunday. Reverse beeping and slamming of doors and boxes wake me up on my only day to lie in. Disgraceful, antisocial policy.

    • Hi Corina, we’re so sorry to hear this. We’d like to get this reported to our Delivery Management team. Please can you contact us either through ocado@ocado.com or 0345 656 1234 with more information including the date this occurred, a rough time and the road this was on so we can identify the driver?

  3. Yes Sunday is a day of rest so why don’t you leave it that way until at least 8am! I live on a quiet residential street in Chiswick west London and was woken up at 6:15 this morning by the loud crashing noises from inside your van as the driver prepared then as he carried out delivery relaying back and forth from the van to the customer’s door. I’m not really sure if he could of been quieter to be honest – I think it may be a case you need to review when you start Sunday slots.

    I understand customer requirements for Sunday service but deliveries before 8am or at least 7am should not be allowed. I’ll be raising this matter with my local authority.

    • We are sorry that we caused some disturbance on a Sunday morning, I appreciate that this is very early and not something you want to be woken up by. We will locate the driver and pass on this feedback to the Warehouse Management team, as our driver’s need to appreciate the neighbours, especially at that time of the day. If you would like to discuss this further, please contact us on 03456561234 or by emailing ocado@ocado.com.

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