I’ve just returned from this year’s Oracle World Retail Awards in Berlin clutching a rather large gold award with ‘Ocado – Etailer of the Year 2010’ stamped on it. We were up against a extremely heavyweight field, including Argos, M&S and Walmart, so you can imagine how proud I was when it was our name that was read out.
The award recognises all the effort we’ve put in over the last year to grow and to innovate, all in the name of delivering the best service we possibly can. The judges noted our award-winning Ocado on the Go app; our exciting growth in Northern England; our Sunday service; our Service Counter… the list continues!
I’m sure you know what’s great about Ocado, because we put all this hard work in for you, but it’s truly rewarding to see it acknowleged by our industry peers too. As well as thanking the team for their continued dedication and effort, I’d like to finish by thanking you, our customers. Without your feedback and support, we couldn’t achieve what we do. So ‘thank you’, and here’s to more big things to come.